← Dog Gone Done

Contact & Support

What to include

Tell us the email address associated with your founding-list signup, account, or purchase and briefly describe what you need help with. For payment questions, you may include the charge date and amount, but never send a complete card or bank-account number.

Refunds and cancellations

Refund and cancellation requests can be sent to the same support email. Please review our Refund and Cancellation Policy for eligibility and timing.

Pet emergencies

Dog Gone Done support does not provide veterinary advice or emergency assistance. If a pet may be ill, injured, poisoned, or given an incorrect medication dose, contact a veterinarian or animal poison-control service immediately.